Accessibility Statement

Gewiss S.p.A. is committed to making its application accessible, in accordance with Law No. 4 of January 2004.

This Accessibility Statement applies for the following “Home Gateway App - iOS”.

Compliance status

This application is partially compliant with the requirements of Annex A of UNI EN 301549 (WCAG 2.1) due to the cases of non-compliance and/or exceptions listed below.

Not accessible contents

The contents listed below are not accessible for the following reasons: Non-compliance with Italian Law 4/2004.

• 1.1.1 Non-textual content: some images or controls containing images have no alternative text or have alternative text that is not meaningful.
• 1.3.1 Info and relationships: in some cases, information, structure or relationships between elements on the screen cannot be determined programmatically or are not available via text.
• 1.3.3 Sensory characteristics: in some cases, the position of the graphical interface elements simulates the physical position on the connected device.
• 1.4.1 Use of color: in some cases relating to checkboxes, errors are only communicated through the color of the associated text.
• 1.4.3 Contrast (minimum): the visual representation of the text against the background does not always have the minimum contrast ratio required.
• 1.4.4 Resize text: in some cases, the text size does not follow the user's system preferences.
• 1.4.11 Non text contrast: the visual representation of the information needed to identify the interactive components of the interface and their states does not always have the minimum contrast ratio required.
• 2.1.1 Keyboard: Most interface elements cannot be accessed from an external keyboard. Some controls or elements cannot be accessed using assistive technologies.
• 2.4.3 Focus order: on some views, the focus of assistive technologies does not follow the logical order of the page, for example on some pop-ups.
• 2.4.6 Headings and labels: some headings and labels describing complex controls or views do not have meaningful text.
• 2.4.7 Focus visible: keyboard focus is not visible on some interactive elements of the interface, such as in some forms.
• 3.1.2 Language of parts: some fields in the form are in English even when the main language of the app is Italian.
• 3.3.2 Labels or instructions: in some cases, labels or instructions are not provided when the content requires user input, or the instructions are only presented visually through images or combinations of elements.
• 4.1.2 Name, role, value: for some user interface components, the name, role, status, properties and values cannot be determined programmatically.

Accessibility statement preparation

This statement was prepared on December 29th, 2025.

It was written after completing an accessibility evaluation by means of a third-party assessment.

How to send reports and contact details of the provider

Users can, at any time, report accessibility issues. To do so, they can write directly to the email: accessibility@polifin.it.

A response to any questions and reports will be made within 30 days of receipt.

Any reports outside the scope of accessibility regulations cannot be handled; therefore, we suggest that you contact the contacts listed on the website of the company to which the report is addressed.

Personal data will be processed as per the privacy policy.

How to send reports to Italian Authority for Digital Accessibility (AgID)

In the event of an unsatisfactory response or failure to respond, within thirty days of notification regarding accessibility issue or requests, the interested party may submit a report, using the following link https:www.agid.gov.it.

Application information

Application publication date: October 25th, 2022

Did the owner of the website run usability tests? Yes

Framework used: Flutter

Operating system: iOS

Inclusion in the workplace

Number of employees with disabilities: 85

Number of adapted workstations for employees with disabilities: 0